We take the security of your information very seriously. We have implemented robust security measures to protect your data. All information you provide is encrypted and stored securely.

If you have forgotten your login details, please click on the "Forgot password" link on the login page. You will be prompted to enter your email address, and a password reset link will be sent to you.

If you sell your vehicle, please inform us immediately so we can update our records. You may need to cancel or change your insurance policy to obtain new insurance for your vehicle.

If you need to make a claim you'll need to contact our claims management provider who manages the claims process for our customers.

When contacting them you need to ensure that you let them know that you are an Insurance 4U customer.

For Motor insurance please contact Lemonaid:

Website: https://www.lemonaid.legal/
Phone Number: 03330 471178
Email Address: newclaims@lemonaid.legal

For Property insurance please contact Aspray:

Website: https://aspray.com/
Phone Number: 0800 077 6705
Email Address: claims@aspray.com